Delete your FamQuest account
You can permanently delete your FamQuest account and associated personal data at any time. (Apple and Google require apps with account creation to offer this.)
Option 1 — In the app (recommended)
- Open FamQuest and sign in.
- Go to Settings → Account.
- Tap Delete account and confirm.
Your account and personal data are then scheduled for deletion.
Option 2 — By email
If you can’t access the app, email privacy@questylabs.com from the email address on your account with the subject “Delete my account”. We will verify your request and delete your account.
What gets deleted
- Your profile (email, display name, avatar).
- Quests, checklists, rewards, points, and photo proofs you created.
- Families you own (members are notified where appropriate).
What may be retained
We may retain limited records where required by law (e.g. transaction/billing records), and anonymized, non-identifying diagnostics. Personal data is otherwise deleted within 30 days.
Subscriptions
Deleting your account does not automatically cancel an active App Store / Google Play subscription. Cancel it separately in your App Store or Google Play account settings.
Questions? privacy@questylabs.com